F.A.Q.
What is your billing policy?
In your cart you will see the total price we charge which includes the shirt price plus shipping and handling. No other charges will be applied. We do not store customer credit card information. Your transaction with us is safe at thiscalifornia.com
Where are the shirts being shipped from?
All american and internationals orders are shipped via USPS. Canadian orders are shipped via USPS and Canada Post.
Do you provide tracking numbers?
We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. Please check your confirmation email for tracking
What is the average wait time?
All orders are processed within 24 hours, but usually within a few hours of receiving your order. Most shirts are shipped out the same day we receive your order.The average wait times are estimates for each country. Shipments can vary on carriers and holiday schedules:
- United States:
- 2-5 business days
- Canada:
- 2-5 business days
- United Kingdom::
- 10-15 business days
- Mexico:
- 7-10 business days
- Other international countries:
- 14-20 business days.
What is your return policy?
Orders that are defective may be returned at this time for replacement or refund. Defective items include: rips, incorrect size, style or color by manufacturer and incorrect items. We can take back t shirts that do not fit or you simply want to return with a $7 restocking fee, $15 fee for Hoodies.